SATs Tests Online (World Wise Kids) Terms And Conditions
We are committed to improving pupil progress through independent use of technology.
It is our policy at World Wise Kids to treat our customers in the same way we like to be treated ourselves. These terms are simply
our way of making you aware of our policies regarding certain issues. We've tried to keep them as straightforward as possible.
Data & Privacy
The information you provide us, when creating an account and subscribing, will be stored in our database and only used in the
operation of the SATs Tests Online and World Wise Kids website. There are no circumstances under which, this information might
be passed to a third party.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer
to prevent unauthorised access to your account. You are not permitted to post SATs Tests Online Login details on any
website/social network/blog/etc. We reserve the right to refuse access to the website and to terminate accounts if we feel
that SATs Tests Online login details have been misused.
We will contact you in connection with your instructions and keep you informed should we have any difficulties providing you
with the online subscription service, to be delivered by the date specified. We reserve the right to contact you using the
information you provided, in regard to issues relating to your subscription, including renewal subscriptions or
support/feedback issues raised.
In order to keep our subscription price low, we do not offer telephone support, however, we are more than happy for you to
contact us at any time and on any issue through email and we will do our very best to reply to you as soon as possible within
normal office hours. Email: firstname.lastname@example.org
Subscription Expiry & Renewal
The duration of each subscription taken out with us is dependent on the amount of tests taken and end date of the subscription.
Your subscription will end either on reaching the end date of the subscription, or the test limit being reached - whichever occurs
first. A renewal subscription will be posted/emailed out to you when the subscription expires - if you do not require another
subscription, then please ignore it.
The SATs Tests Online subscription starts from the moment you register on our server. We expect full payment of the subscription
as soon as possible, but we understand that it is sometimes difficult for a school to process orders quickly, so we allow full
service use, in faith - for a reasonable time period.
We offer a free trial to each new registered user (1 per school) so that a fair evaluation of the service can be deduced. Therefore,
we cannot, under any circumstances offer refunds on subscriptions.
We take any complaint very seriously and treat each case on an individual basis. Please email us with a full description (screenshots if possible) and reasons
for the complaint, and we will endeavour to resolve any relevant / respective problems as soon as possible.